ETHICS, FRAUD & SECURITY

Fraud and Security

Lacoste has the right to use its discretion to limit or cancel quantities purchased per person, household, billing address if deemed suspicious. They notify customers of this cancellation via email with reasoning for judgment. 

Lacoste online shop uses cookies to obtain information such as demographics, geolocation data, ip addresses and aggregate data in order to understand trends to tailor the product and its services to the individual users. This information is used for identification of various users.

Because Lacoste takes pride in assuring the safety of its customers, any financial information and transactions are guaranteed to be safe on the site. Lacoste uses Secure Sockets Layer (SSL) technology. The Web Stite can secure your private information using a Verisign SSL Certificate so that any information exchanged with any address beginning with https is encrypted using SSL before being sent or transmitted. 

They call these measures their "Safe Shopping Guarantee" which is outlined on the policies page

Ethical and Compliance Issues

Lacoste takes great pride in  being a socially responsible company and reassuring its shareholders and the general public that it makes the effort to lead the way in this regard.

The Rene Lacoste Foundation supports and funds projects throughout the world that allow for the youth to have access to sports. In 2011, there were a total of 20 projects developed by the foundation including;

First Tee Miami: opened golf access for disadvantage kids

Hand in Hand for Haiti: construction of a sports facility for a new school

Sports San Frontieres: sports program for children of Afghanistan

Lacoste is one of the first companies to put a logo on their product, which is the crocodile. Unfortunately the crocodile is in danger of being extinct. So as a result, Lacoste has created the Save Your Logo program, which allows private companies to contribute to the protection of the species, represented in their logos.

“Transparency Supply Chains Act

Lacoste is opposed to human trafficking and slavery and takes steps to ensure that these illegal behaviors are not incorporated into the Lacoste supply chain. These steps include agreements with vendors that they will not engage in this type of behavior and will comply with local laws. We also have the right to conduct facility audits during visits, as well as include provisions in our vendor agreements that permit Lacoste to conduct unannounced audits using independent auditing agencies. Together, we can all help to stop human trafficking and slavery in the retail industry.”

 Lacoste Quality Guarantee

This screenshot shows how Lacoste guarantees quality of product to ensure that the customer is satisfied with any item that my purchase on the website.